What happens if I have a Credit balance on my Account at 16 April 2023? Contact Customer Care on 1300 304 505 and request a refund of your credit balance. Related articles How do I check my Card balance and transaction history? I have lost or damaged my Value Plus Card. Will I receive a replacement card? Can I use my Harris Scarfe Value Plus Card online? Do I need to signup as a HS Friend member to purchase online?