Frequently Asked Questions
- What should I know before purchasing restricted goods?
- I've made a mistake on my order. How can I fix or cancel it?
- How do I know that Harris Scarfe has received my online order?
- How do I redeem a Promo Code?
- What should I do if a product is being recalled?
- My item is under warranty. Do I call Harris Scarfe or the manufacturer?
- What should I do if my product is faulty?
- Am I able to exchange or return an item? What's the process?
- What if I cannot get my return to a store?
- I've signed up for a HS Friend membership but I'm not getting emails. What's going on?
- Is it safe to use my credit card on your site?
- How do I place an order on Harrisscarfe.com.au?
- Do you have a Returns Policy?
- How do I login to my account section?
- Do I need to signup as a HS Friend member to purchase online?