You are welcome to return the item/s to one of our stores with your tax invoice or receipt, at no charge. Please let the team at the service counter in-store know what has happened and they will assist you from there in line with our returns policy. Refer to our Returns & Exchange Policy.
To find our store locations, trading hours and phone numbers, enter your postcode or suburb into our Store Finder here: http://www.harrisscarfe.com.au/store-finder
Change of Mind Returns
Check the Change of Mind Returns Policy that your product(s) meets the criteria for a change of mind return. If it does then you can pack and post the item with a copy of your tax invoice and send your item/s via the post.
To create the label, you will lodge your details with Australia Post and pay the $14.95 delivery fee via the Australia Post portal.
- Go to https://return.auspost.com.au/HARRIS_SCARFE to obtain and print your reply-paid label. If you cannot print at home, you can visit a participating post office with your tax invoice & ID and have it printed in-store. See the Australia Post Post Office locator to find your nearest outlet offering Print at Post.
- Post your item to us. You can drop your parcel at your nearest street box or Post Office. Please remember to include a copy of your tax invoice or bank statement with your parcel return.
- Please allow time for your parcel to reach us and for your refund or replacement to be processed. Refunds may take up to 4 weeks to process.
- You can track your parcel via Australia Post and they will assist with delivery information.
Supplier Direct and Online Only orders
For more information regarding the return of Supplier Direct orders, please click here.
Returns for any other reason
Please contact our friendly Customer Service team here.