You are welcome to return the item/s to one of our stores with your tax invoice or receipt, at no charge. Please let the team at the service counter in-store know what has happened and they will assist you from there in line with our returns policy. Refer to our Returns & Exchange Policy.
To find our store locations, trading hours and phone numbers, enter your postcode or suburb into our Store Finder here: http://www.harrisscarfe.com.au/store-finder
Change of Mind Returns
Check the Change of Mind Returns Policy that your product(s) meets the criteria for a change of mind return. If it does then you can pack and post the item with a copy of your tax invoice and send your item/s via the post.
To create the label, you will lodge your details with Australia Post and pay the $14.95 delivery fee via the Australia Post portal.
- Go to https://return.auspost.com.au/HARRIS_SCARFE to obtain and print your reply-paid label. If you cannot print at home, you can visit a participating post office with your tax invoice & ID and have it printed in-store. See the Australia Post Post Office locator to find your nearest outlet offering Print at Post.
- Post your item to us. You can drop your parcel at your nearest street box or Post Office. Please remember to include a copy of your tax invoice or bank statement with your parcel return.
- Please allow time for your parcel to reach us and for your refund or replacement to be processed. Refunds may take up to 4 weeks to process.
- You can track your parcel via Australia Post and they will assist with delivery information.
Returns for any other reason
Please contact our friendly Customer Service team here.